IT support that fits your business
We can manage your entire IT environment, work alongside your internal IT team through co-managed support, or support selected parts of your technology. We start by understanding what you need, then recommend an approach that fits.
- Technology PlanningKnow what needs attention and what to plan forHelp planning equipment replacements, technology budgets and future projects, with someone to review your needs and coordinate the vendors involved.
- Microsoft 365 & Google WorkspaceEmail, files and cloud systems, looked afterSupport for Microsoft 365, Google Workspace and Azure, from licensing and account security to migrations, backups and the tools your staff use every day.
- Help DeskUnder 1 hr average first responseHelp with desktops and laptops, plus the everyday issues that stop work: a failed login, a missing printer or a file that will not open. Reachable by phone or email when your team needs us.
- Monitoring & MaintenanceWatched around the clockWe look after desktops, laptops, servers and shared storage devices (NAS), watching for hardware problems, low storage space and missed updates so issues can be addressed before they interrupt your team.
- NetworkDesigned, monitored, documentedWe design, secure and maintain the connections your business relies on, including firewalls, routers, network switches and Wi-Fi, so desktops, laptops, servers and shared storage can work together reliably.
- Backup & Disaster RecoveryRestores tested, not assumedBackups for business data on desktops, laptops, servers, NAS devices and cloud services, with recovery planned and tested to help your team get back to work after hardware failure, ransomware or accidental deletion.
- Cyber SecurityLayered, and matched to your industry's rulesHelp protecting desktops, laptops, business accounts and email, with staff training and monitoring for threats. For work phones and tablets, we offer mobile device management (MDM) to manage security settings and access to company information.
- Business PhonesSet up, and kept workingBusiness phone systems, from choosing and configuring the platform through to the day-to-day changes: a new extension, changed hours, a new voicemail greeting.
- Access ControlWho gets in the building, and whenBadge readers, door controllers, keypads and the software behind them, managed by the same people who run the network they depend on.
- CamerasInstalled, recorded, retainedCamera systems for your building: placement, installation, recording, retention and remote viewing that actually works when you need it.
And if we don't take care of it, we probably know the person who does.
Moving your IT to Aviega
We coordinate directly with your outgoing IT provider to collect credentials, documentation and access to your systems. We use that information to plan the handover and the start of your support with Aviega.
Not sure which of these you need?
Call and describe what's going wrong. Sorting that out is the job, and the assessment is free either way.
Rather write it down? Send us a note and we’ll call you.