Aviega

Client support and onboarding

Already a client, or about to become one? Here is how to reach us and what the first weeks look like.

Getting help

Call the office closest to you. You will reach people who know your setup, not a stranger reading from a script.

Office hours
Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific
After hours
Around the clock for managed clients.
Support email
help@aviega.com

You're not starting from scratch when you call

Your technician already knows your systems, so help starts with the problem, not an explanation of your setup.

Your first weeks with Aviega

We coordinate directly with your outgoing IT provider to collect credentials, documentation and access to your systems. We use that information to plan the handover and the start of your support with Aviega.

Once we have access, the technician who will look after you learns your systems, your equipment and how your team works. That knowledge is what makes the support that follows quick.

Not a client yet?

Start with a free assessment. We will look at your setup and tell you what we would change.

(541) 646-7207

Rather write it down? Send us a note and we’ll call you.